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Clinic management software for Indian clinics

NaadiOS books, queues, records, bills and reminds from one system, with WhatsApp as the front door your patients already use.

What a clinic needs from its software

• Appointments that don't depend on someone answering the phone.
• A queue the front desk and the doctor both see.
• Notes and prescriptions that file into the patient's record.
• Billing tied to the visit, with a receipt the patient keeps.
• Follow-ups that bring patients back without a phone call.
• Staff logins that match who does what.

How NaadiOS covers it

• WhatsApp desk. Patients message the clinic number and are offered real slots. How booking works.
• Live queue. Walk-ins, phone calls and WhatsApp bookings share one set of tokens. The queue.
• Doctor's notes. The patient's full history opens with the visit, allergies are flagged, and notes save to the record.
• Billing. Tied to the visit, with the receipt sent on WhatsApp. Billing.
• Follow-ups. Reminders bring patients back on their own. Reminders.
• Staff logins. Doctors, a manager, front desk and nursing each get their own login.

Built for Indian clinics

Patients use the WhatsApp they already have, with nothing to install, and prices are in rupees. NaadiOS runs a one-doctor practice (for solo doctors) and a polyclinic with several departments (for polyclinics). Setup includes importing your existing records, verifying your WhatsApp business number, getting message templates approved and training your staff on site.

What it costs

A single clinic is ₹6,900 a month (or ₹69,000 for a year billed annually) and includes 5 doctors, 1 manager, 2 front-desk logins and 3 nursing logins, with unlimited patients. Setup is a one-time ₹15,000 per clinic. A four-week pilot is ₹5,000, credited in full against your first invoice if you continue. There is no per-patient fee and no per-booking fee, and exporting your data is free at any time. See full pricing, or how to compare clinic software prices.

Questions to ask any clinic software vendor

1. Is the price per patient, per booking or per message? Ask what the bill looks like in your busiest month.
2. Can you export all your data, and what does it cost?
3. Who sets up the WhatsApp business number and the message templates?
4. Can the doctor, the front desk and the nurse each see only what they need?
5. What happens to your records if you stop paying?

Questions

How much does clinic management software cost in India?
It varies by vendor and by what is included. NaadiOS costs ₹6,900 a month for a single clinic with 5 doctors, plus a one-time ₹15,000 setup. There is no per-patient or per-booking fee.

Do my patients need to install an app?
No. Patients use WhatsApp. They give a one-time opt-in when they first message the clinic.

Can I move my existing patient records into NaadiOS?
Yes. Importing your existing records is part of setup.

Can I take my data out?
Yes. You can export everything at any time, including if you leave.